FAQs
How can I know when an item is back in stock?
Once sold out, not all items are guaranteed to come back in stock. You can however request to be notified in the case of a return or re-order by following the steps below;
- Select your desired size
- Click "Join The Waiting List"
- Enter your email address
How do you care for Shrimps garments?
To preserve your Shrimps garments please follow instructions on the care label. Our detailed care instructions help to protect the longevity of our products, and in rare instances of fault or failure we endeavour to repair items rather than replace them.
Faux fur pieces should be stored in a dry place away from heat. All of our faux fur is dry clean only, however you can easily freshen up or spot clean at home by spraying a little water on the jacket using a clean spray bottle, combing through with a bristle brush (sisal or nylon brushes make good vegan alternatives to traditional boar bristle brushes), then blow drying on a cool setting.
Did prices go up in the US?
No. The total cost of your order has not changed. What’s different is how it’s shown: import duties and tariffs are now included in the upfront price instead of being handled separately at delivery.
Do you provide alterations or repairs?
We have partnered with The Seam for all of our repairs, alterations and tailoring services. The Seam connects you with local, vetted Makers who can repair and alter your items. You can choose an in-person fitting, or send your item directly to your specialist Maker. Visit https://app.theseam.uk/shrimps to book your service.
In Greater London? Try before you buy
Book an appointment to try your favourite pieces, hand-delivered by our concierge service. Choose a convenient time for your visit and checkout without paying upfront. After your appointment, pay only for what you keep, we’ll take care of the returns.